Yes, you could upgrade your theme and plugins at any time. The optimization process doesn’t stop you from upgrading your theme or plugins.
We have consolidated most frequently asked questions here. You might have some questions which are not listed here. So please free to ask any questions and doubts through our contact form here https://kanwebspeed.com/contact-us/.
We are happy to see your email on our inbox :)
We usually provide 60 days free support after delivering.
Typically 3-4 business days.
Yes. We only accept PayPal.
The Payment should be made before the work has started.
No, We don’t work on the Live website, we’d perform a backup before we start working on your website. We’d prefer working on subfolders like yourwebsite.com/speed which is supposed to be a clone of the actual site. Please refer our detail process flow here: https://kanwebspeed.com/process-flow
No. We’d integrate a free CDN for you. (Cloud Flare)
We provide before and after report from PingDom, GTmetrix and Google Page speed tools. Please refer here for real time sample reports: Successful Projects
WordPress credentials or CMS administrator credentials, if you use different CMS. And Cpanel or Remote Desktop Access – Windows Server.
We usually backup the files before making any changes. And we would prefer if you could provide us with a demo site. Please refer our process flow https://kanwebspeed.com/process-flow
No. The changes would affect only the performance in an improved way and not your current layout or design.
No. It is only a one-time cost.